We recommend that businesses use supervised AI — that way, you can control the content your chatbot learns. With unsupervised AI, if trash goes in, trash comes out. Since you can’t limit what questions your chatbot is asked, it’s best to curate the content the chatbot uses to respond to queries instead.
You can use our dashboard to ‘supervise’ your chatbot — confirm the knowledge that the chatbot can pick up. Enquire now t0 see a demo.